Zero Tolerance
Rockcity operates a Zero Tolerance Policy. Due to the very nature of rock climbing, safety is always our primary concern. We will not tolerate bad behaviour and will not hesitate to exclude a young person for any of the following reasons:-

Failure to carry out instruction.
Failure to abide by Rockcity' Rules & Conditions of Use.
Swearing or other forms of abuse to others.
Threats of acts of violence.
Sexual references or crude behaviour.
Chewing gum or dropping litter.
Providing false information, both verily or in writing.
Use or suspected use of Tobacco, Drugs or Alcohol.
Graffiti and Criminal Damage.
Theft or attempted theft of property.

Where a criminal act has been carried out against Rockcity, its staff, clients or property then we will certainly press charges.